ReviewMonk is an AI-assisted reputation and sentiment management platform for businesses that manage customer reviews across one or more locations. Connect Google Business Profiles securely via OAuth 2.0, understand customer sentiment, and prepare merchant-approved response drafts from one dashboard.
ReviewMonk uses Google OAuth 2.0 to securely connect authorized Google Business Profiles. This service is available only to verified owners and authorized managers of Google Business Profiles. ReviewMonk never posts anything without manual review and approval by the business user.
Powerful features designed for businesses that care about customer experience.
Seamlessly manage Google Business reviews across all your locations from a single unified dashboard. Built for multi-location businesses, service brands, retail chains, hospitality brands, clinics, salons, agencies, and other customer-facing businesses.
Get real-time notifications based on customer sentiment analysis. Address negative experiences immediately before they escalate, turning potential detractors into loyal customers.
Our AI analyzes customer sentiment and drafts a personalized response suggestion. You maintain full control: every draft must be reviewed, edited if needed, and manually approved by an authorized user before it goes live on Google. Every AI-generated draft remains in a pending state until an authorized manager manually reviews and publishes it.
Full AI analysis of customer sentiment across all locations. Identify trends, spot issues early, and understand what customers love about each location with detailed insights.
Stay informed with daily, weekly, and monthly executive summaries delivered to your inbox. Monitor trends and sentiment across all locations without needing to log in manually.
ReviewMonk uses the Google Business Profile API to help authorized business owners and managers access and manage review data for their own verified locations. Access is granted only through Google OAuth 2.0 after explicit user consent. ReviewMonk does not access Google Business Profile data without authorization.
ReviewMonk is an independent product. It is not affiliated with, endorsed by, certified by, or an official partner of Google LLC. Google Business Profile™ is a trademark of Google LLC.
AI-generated responses are drafts. The business owner or authorized manager reviews, edits, and approves responses before they are published to Google.
Users can disconnect Google access at any time. Disconnection revokes access and triggers immediate deletion of associated Google Business Profile data from ReviewMonk’s active systems. Backup copies, if any, are cleared within 2 weeks and cannot be recovered after backup clearance.
ReviewMonk is designed for businesses in India that manage customer feedback across one or more locations. Google review data is used only to help authorized business teams understand feedback trends and respond appropriately. ReviewMonk does not use Google review data to identify, contact, advertise to, or profile individual reviewers.
Pay only for what you use - priced per location
Volume discounts available for 10+ locations
That's just ₹1,500/month per location when billed annually
Volume discounts available for 10+ locations
Built for businesses and customer-facing brands managing customer feedback across multiple locations.
Email: hello@reviewmonk.in
Phone: +91 87005 87407